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industry news December 2011

 
 

From the CEO: Reflecting on a year of highs and lows

 

2011 has been a year of highs and lows. We have basked in the acclaim of accolades such as Table Mountain becoming one of the New7Wonders of Nature and Cape Town the World Design Capital 2014; TripAdvisor readers named us their favourite destination and BA’s passengers rated Cape Town as one of their top five destinations.

On the other hand we have endured one of the toughest years for tourism. Occupancy has been low and hotels have had to weather the storm; some tourism operators teeter on the edge of bankruptcy while others lose their fight altogether.

Cape Town is an outstanding place in which to live, work, play and study – it’s also an incredible, inspirational place to visit. I feel confident that we have the most superb product in the world; now it’s about converting those dreams of visiting into stories of having visited. We look forward to changing the world’s fascination with Cape Town into a tangible reality that brings a much needed economic boost to our hospitality sector in 2012.

As many of us prepare for a holiday with friends and family, I am getting ready to meet my Christmas baby. I will be gone for a little longer than most of you as I am on maternity leave until May 1, 2012. In my absence, Enver Duminy, head of tourism services will be acting CEO. He will be supported by the very competent team of Velma Corcoran (head of marketing), Nzima Soci (head of finance) and Skye Grove (communications manager).

Read my full report online.

Mariëtte du Toit-Helmbold
CEO: Cape Town Tourism


Market trends USA

Tourism businesses in Cape Town have their work cut out for them in terms of drawing visitors from the west, according to market trends provided by Imagine Global, Cape Town Tourism’s representative in the USA.

The biggest challenges cited for Cape Town in the American market is that the destination is still perceived as expensive due to airfare costs, and because Cape Town is included in mostly luxury packages.

Cape Town, however, is on par with eight other international cities when it comes to hotel prices, according to a survey released by Fedhasa. Results of the survey show that specifically four-star hotels in the Mother City are competitively priced, some 20% more reasonable than their international counterparts.

In terms of social media, Cape Town Tourism scores well, with almost a quarter of a million fans on the I love Cape Town Facebook page and almost 10,000 followers for Cape Town Tourism on Twitter.

This fits in with consumer trends, as 39% of travel agents in the USA now use social media as a marketing tactic. Online travel agency giants such as Expedia and Travelocity are growing more popular as 56% of consumers use these in the pricing and comparing stage of the purchasing process.

Cape Town sitting on top of the world

Cape Town Tourism and our industry partners have worked consistently to position Cape Town and its diverse offerings as an exceptional urban destination; as a great place in which to study, work, invest, play and live. This has resulted in a number of accolades in recent times.

The New York Times included Cape Town in an article titled Hip Cities That Think About How They Work and praised Cape Town for its use of design in transforming the city, as well as the local government for trying to build a more inclusive administration and development structure.

• The Condé Nast Traveler 2011 Readers' Choice Awards named Cape Town the Top City to visit in Africa and the Middle East for 2011. These awards reflect the opinions of more than 28 000 Condé Nast Traveler readers who rate the cities they have visited in the past year.

• The UK’s Huffington Post also named Cape Town one of the Top 10 Most Popular Study Abroad Cities.

• The Telegraph in the UK selected South Africa as one of the Top 10 Property Safe Havens Abroad saying it is “… a country like no other. Beyond its cities lies endless countryside with vast open plains, unspoilt villages and a burgeoning wine culture. All in the glow of a wonderful year-round climate. The country is also a natural destination for Britons. Cape Town is only two hours ahead of London, and everyone speaks English… What’s more, local agents say South Africa’s economy has avoided European and North American volatility.”
 


Upcoming events

Big Band Jazz Mondays at Trinity
Mondays
Trinity, 15 Bennet Street, Green Point
+27 (0)21 418 0624
www.trinitycapetown.co.za

Kirstenbosch Carols by Candlelight
December 15 -18
Kirstenbosch National Botanical Garden
+27 (0)21 531 9807
www.sanbi.org

Cape Town Night Market 2011
December 17 – 30
Adderley Street, Cape Town
+27 (0)21 417 3500
www.capetown.gov.za

Cape Minstrels Carnival 2012
January 2
District Six/City Centre, Cape Town
+27 (0)21 761 5239
contact@capetownminstrels.co.za
www.capetowngov.co.za

Visit our website for the most up to date list of New Year’s Eve parties and festive season events.

Member noticeboard

  • The second TOPS Gugulethu Wine Festival will take place on May 25 and 26, 2012 on the rooftop of the Gugulethu Square Mall. For more information please visit www.gugulethuwinefestival.co.za.
  • Vindaba Wine Tourism Expo will take place at the Cape Town International Convention Centre from September 25 to 27, 2012. Visit www.vindaba.co.za for more information. 
  • The Cape Town International Convention Centre is the first convention centre in Africa to have its sustainable initiatives aligned to the Global Reporting Initiative (GRI) framework; a global network-based organisation that produces a comprehensive international sustainability reporting framework for leading organisations. Click here to read more.
  • The initial deadline of December 1, 2011 for the registration of individuals and companies making use of Table Mountain National Park (TMNP) for commercial activities has been extended by six months to June 1, 2012. Read more... 
  • Cape Town has won its bid to retain the Loerie Awards in the Mother City. The Loerie Awards and the city are now in the process of drafting an agreement to cover the period 2012 to 2014. Read more...

Cape Town’s 2011/12 summer season forecast 

The global tourism industry has been faced with a sobering economic environment during the past two years with arrival figures for the first half of 2011 failing to meet expectations for many destinations. Despite this, many businesses in Cape Town are guardedly optimistic about the ensuing summer season.

A recent Cape Town Tourism member survey looked at how the Cape Town tourism sector is faring in this tough economic climate. 

Similar member surveys, conducted in 2010, gave valuable insight into the summer season and this year there will be three online surveys during a six-month period.

View the results of the poll here.

Connecting town and the townships

It was annouced at  Cape Town Partnership's 12th Annual General Meeting that township areas on the outskirts of Cape Town will be considered for economic inclusion with the city through Cape Town Partnership. This will be done via the World Design Capital 2014 and the Economic Development Partnership (EDP) platforms.

Cape Town Partnership will be offering its expertise in building partnerships across the city, which will result in economic inclusion of the impoverished areas, ensuring they are part of the city’s upcoming urban-renewal efforts.

“South Africa’s political history has left us with many inequalities,” says Cape Town Partnership managing director Bulelwa Makalima-Ngewana. “Design was used during apartheid to divide us, now it can be used to overcome that spatial legacy. The town-township connection is very important to our livelihood as a city. Cape Town might’ve been a tale of two cities but there’s no doubt we share one urban future”, says Makalima-Ngewana. "Through design, and harnessing the momentum of the World Design Capital in 2014, we can ensure that this future is more inclusive and more sustainable for all.

Read more about the inclusion here


 
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